Worst customer service I’ve ever experienced. I sent 6 emails asking them to delete expired credit cards from my account and no action even though 2 emails said they would do it. Since you don’t control your own personal info on the site, you’re basically held hostage. Then I tried to make my first withdrawal and have been waiting a week for money to be returned to my Visa card. After requesting withdrawal, site asked for photos of my ID, which I sent even though my account is verified so why do I have to provide ID for each withdrawal?! No confirmation that money is on its way. I think it’s an identity theft site and big big scam. They take your money but don’t pay out. Stay away.