Overview
The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Customer Support
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
Website: https://www.mrgreen.com/
Phone Number: +441765522017
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Reviews
This site should be avoided
This site should be avoided like the plague. An extremely unprofessional set up, that is purely driven by greed. You are guaranteed to lose your money. You would be better off, just setting up a direct debit and hand over your hard earned cash. Slots are definitely rigged their favour.
arztwitzebj - November 26, 2021Fraud
They dont respect that we dont get paperbills so u can never prove who u are even that u use nemid all other casinos accepts nemid as proof but this site demands more proof i sent it to gaming commission to get the license removed
chris724z3 - November 4, 2021Very bad service
Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.
zentrumcy - March 3, 2021Do not play
The slots tend to spin weird about halfway through like they calculating something. Slot player BEWARE!!! Do not play.
bisita4q - February 19, 2021If I could leave a 0 star
If I could leave a 0 star review I would. They make it hard for you to get your money back. very hard!
ndu2i3o - January 1, 2021Theives!!!
Trying to withdraw but they are not allowing me too, as apparently there is another account with the same details as mine. And I have to prove it’s not me, and that’s impossible. So my 700 that I want to withdraw is now being taken away!!!!!!! Awful awful casino!!! If they have duplicate account then they shouldn’t even allow deposits as it an issue in there side!!! Theives!!!
poupeedesoie48 - December 20, 2020Beneficial support
Unquestionably one of the best internet casinos within the market. In addition rapidly confirmation, superior service along with easy distance themself service.
hornskei6t - September 26, 2020Excellent place to get
Excellent spot to succeed the Real cash.Love it
topazrainx9 - September 21, 2020Just had a huge win
Just had a huge win from £70 to 760 on slots, fast withdrawals as well huge plus
annercedictih - September 18, 2020Withdrawal timing is very fast
I make deposits with Mastercard and withdrawal timing is very fast
postuttak1y - September 16, 2020The customer service is wonderful
The customer service is wonderful. They are great with quick payouts and have some great specials with buying and recieving extra money.I absolutely love it.
bekalk6b - April 30, 2020This gaming site works
This gaming site works great and has proven to be reliable as well as surprisingly fair. I have often received little surprise deposits into my account, when luck has not been favorable
devicsefy - April 26, 2020Ive had some good luck
Ive had some good luck with this casino i cashed out 100 dollars and got it in a week the verification process was easy as well also i just cashed out for 200 im hoping it shows up fast i just cant find out how long it should take sense ive already been verified
sedantsjy - March 5, 2020This casino is legitimate!
This casino is legitimate! I won good payouts, good payouts in a 2-week period, and they took 3 days to verify me and payout my winnings. They are quick to respond when going through the approval process, they replied the same day.
bettybooprsgq9 - February 22, 2020Love all the games
Love all the games. Have won some good prize amounts and payout once I was verified has been quick and easy.
ydarbnooyvv - January 25, 2020Good work guys :)
For those of you that think this is a fraud I can tell you with all honestly it’s OT!! I have won more money from this site than any legit casino! I have so far worked. 3 majors all totaling over $20,000. Yes I’ve been playing on this site for a few years now but hey dont believe it more money for me to win! I think it’s really smart for them to process and verify everyone’s account before making a payment out! Never have I had one issue with this site or getting my money! Keep up the good work guys 🙂
danidouglasxd - January 15, 2020Crap casino
Crap casino
Totally crap casino for uk they don’t give u win or won’t pay u always something eror
They are got streamers on twitch he always winning but we don’t win nothing
dumbungixa - November 30, 2019DONT TRUST THEM
DONT TRUST THEM . blocked my account and other gambling sites related to mrgreen bad and also *WONT EVEN SAY WHY*.. happy 2019 ya gimbs.
cronicobar1g - November 30, 2019Casino going worse than worse.
Casino going worse than worse.. slot.gsmes getting freeze out or keep saying errors after few spin or when u fell hit win … they are changed bonus promotions. They wont give u manual bonus credit.. if u lost it more than 1000£ u can get bonus 10£ .. my opinion casino start sucking money from players after this time never given payout… steamers playing deposit +huge bonus credits..but we are cant get bonus credit..Guys casinos legally robbers
semimicro7p - August 8, 2019