(22 reviews)

Vegas Casino Online

Avg rating: 2.9

Vegas Casino Online is an online casino with the goal of giving players around the world a gaming experience straight out of Sin City. Their casino games are all developed by Real Time Gaming, one of the largest software providers in the business. They currently hold a license in the jurisdiction of Costa Rica.

Vegas Casino Online are part of the Mainstreet Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k, it took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months.

Support

Just like a real land-based casino, Vegas Casino Online places the patron as their priority. Unlike other online casinos, you can get the assistance you need 24 hours a day, 7 days a week, and get it quickly. This is because Vegas Casino Online uses a live chat feature that enables you to get in touch with a representative within a minute. They also offer a toll-free phone for US and Canadian customers, as well as an e-mail address anyone may use.

Security

There is a lot of danger out there on the Internet. Vegas Casino Online doesn’t want you to feel like your personal information is at risk when playing. To completely eliminate any concerns, they have installed 128-bit SSL encryption onto their network, making it impossible for strangers to read your data.

Players deserve to know that they’re being given a fair game when playing online. Vegas Casino Online alleviates most of the worry by using the massively popular platform RTG. They also had global testing company TST verify that the games are genuine. It should be noted that this report is currently not visible to the general public, however.

Trustworthiness

Vegas Casino Online are part of the Mainstreet Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k, it took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months. This is problematic in two ways: i) what incentive does the player have to engage in further play, with the objective being to win more money, when the operator has taken so long to pay out the money they’ve already won? and ii) this policy creates an active incentive for the operator to slow pay any player who has won a significant amount of money, knowing that if they player fails to play further they will get to void any funds they have not yet paid out after 6 months. The operator refused to address this issue and as such has been moved to Blacklist status.

During our November 2015 review several complaints came to light that did not receive a response from this group of operators. They seem to primarily involve significant payment delays.

During our November 2016 re-review we found a significant number of complaints related to payment delays where the operator refused to enter a discourse with players regarding the situation. This has resulted in them being moved to Not Recommended status until these issues have been resolved.

Website:  https://www.vegascasinoonline.eu/

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Reviews

Scam Scam

This company is causing me no end of grief and I will not rest until this is settled as it is bugging me 24/7.

Conartist cheating site… STAY AWAY!

What the hell… After winning about 1000 euro from a 100 euro deposit, it turned out that I must have been to lucky…. From one minut to another my account Got close permantly by this site…. NO explanation what so ever! Conartist cheating site… STAY AWAY!

Worst site EVER

Worst site EVER. they take your money but won’t honour the new customer bonus and when you ask live chat customer service they don’t answer your question at all for ages and eventually say well you are not eligible to receive the bonus that they said would give but you arent sanctioned so can still deposit again!!! Absolute robbing site and cheaters and rude. Don’t give them a chance to cheat you too.

Crap

Crap. £350 down the drain. No return. Bonus games give no return. Free spins terrible. One of the worst casinos ever

Still no money back

Still no money back, their customer service canny even tell when you can get your money back..very tricky, they delayed intentionally hoping that u will put your money back and lose it. Delaying withdrawal is a trick

Terrible experience

Terrible experience. Let you continually deposit but have numerous withdrawals on hold as pending even though your sent verification documents and been approved many times.

I like playing

I like playing in your site and we win a very good price thank you

Keep it up

Everyone loves the following online casino. It’s extremely thrilling to experiment with there. There’s a benefit I just enjoy it … Down payment along with alienation without the need of troubles and also quickly. Thanks

Very nice

Very nice to play in this site

Good gambling house

Great casino. rapidly income should be able to invest some time

It is one of most played casino.

It is one of most played casino. I love when they give bonuss money, when you make deposit, thats very nice and lovely.

I really enjoy

I really enjoy playing on this site! Sitting at home, having a drink and relaxing! Fast redemption. Have been playing over a year.

One of the best online Casino

One of the best online Casino,nice games a lot of fun fast withdrawal money,friendly chat service.

Good work

I love this website everytime I cash. I’ve actually got my pay out in my bank on time thank you guys keep it up the good work

Customer service is superb!

This Casino is by far the best online casino I have ever played. Great games, awesome graphics, the bonuses are always fun to play and the customer service is superb!

Recommend this online casino always

I can recommend this online casino always when I’d like to transfer my winnings I get it in 2 days straight to my account.. Well done not fake and u can win also loads of money there

Very poor experience

Very poor experience. Set up an account and played, went to withdraw and it didn’t say there were any problems. On not receiving funds I tried logging in and said my account is locked.

Just stay away from Vegascasinoonline

Most terrible bookmaker I ever had. They got a really bad customer service, it seems like they never intend to respond to your email. The account verification process takes forever. The withdraw seems impossible to reach at you, they are playing a trick to wait for you to lose all of your funds. They also set a limit for each wager that you are going to place after you kept winning for a couple of days (Most disgusting thing I found with them). Just stay away from this bookmaker as far as possible!

Please avoid

Please avoid. Disgusting customer service.

I am going to another casino

Payout time s****. Slow with low limits to withdrawal. Chat option is terrible. Finance department is never available. Once I get my withdrawals I am going to another casino

Layout seems very nice and clean

Layout seems very nice and clean. Decent games and the RTP seems to be okay. Requested a Cashout via ACH on 5/2/17 and will be updating this as it progresses. No fees to withdrawal.

Scam Scam Scam

If u play here stay on slots u will not win at table games or live dealer. It will suck ur money right up THE 21 TABLE IS HORRIBLE U WON’T WIN ANYTHING ON IT. It gets 20 every hand while u get 14, be warned.

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