Launched in 2016, Casino of Dreams may not be as established as some of its competitors, but this doesn’t mean that it doesn’t have plenty to offer! This is a Microgaming casino, meaning that it has a decent game selection of around 350 titles from the industry giant, plus the ever-popular live casino suite from Evolution Gaming. You can choose from a variety of slots types, and there are also numerous table games on offer, so whichever you prefer there should be some great options for you on this site.
Overview of Our Experiences
This attractive site has a nicer look to it than a lot of online casinos, with an attractive background and colour scheme throughout. This doesn’t take away from the functionality of it at all either, as it is easy to navigate through, with clearly labelled buttons for signing in, banking, or the different game categories. The games themselves come from two huge names in online gambling, Microgaming and Evolution Gaming, so you know that you can expect quality from them. As well as all the usual slots and table games, this operator also advertises “Casual Games” which are less traditional casino games. The Poke Guy is a fun alternative to more traditional slots, so if you’re looking for something a bit different then this is a great option.
Some players may find it disappointing that this casino does not offer games from a wide range of different software developers. However, if you’re going to choose only a couple of developers then Microgaming and Evolution Gaming would be at the top of that list, so while this site may not offer as much quantity, you know that you’re getting quality. Microgaming offers hundreds of games in a variety of categories, so this provider is more than just a one-trick pony! If you’re at all familiar with the world of online gambling then you’re sure to have heard of some of its games, since it is well-known within the industry. For example, Mega Moolah is a jackpot slot and is responsible for the biggest jackpot slot win in gaming history – £13.2million from a 25p bet!
Live casinos are becoming incredibly popular too, as they offer the player a very real experience where you can watch the game unfold in front of you in real time, and even chat to the dealer and other players. Evolution Gaming has quickly made a name for itself as one of the top providers for live casinos, and it provides a quality experience in a range of games.
Security and Regulation
As we talked about before, Casino of Dreams holds the necessary licence from the UKGC to be operating in the UK. It actually also holds a licence from the Malta Gaming Authority since it is based in Malta. While this isn’t too important for a UK-based player, it is reassuring to know that all the correct licences are in place to make sure that you’re playing at a legitimate operator. It has also been awarded the Safe and Fair seal by eCOGRA, meaning that it complies with this auditor’s GAP (Generally Accepted Practice) requirements and has demonstrated that games are fair, that the operator functions honestly and responsibly, and that players are appropriately protected.
As required by the UKGC, this operator keeps all its customers’ funds in a dedicated bank account, separate from the rest of the company’s funds. The presence of trustworthy and well-known payment options is also reassuring since most large companies will do their due diligence before associating themselves with a brand.
Even if a site is pretty simple to navigate and you’re an experienced player, sometimes questions come up. When this happens, it’s good to know that there’s an easy way to get in touch with someone who can help you out and explain things. If you do run into any problems or have any queries, you can email this operator’s support team, or speak to someone straight away on its live chat feature. The live chat runs 24 hours a day, 7 days a week, so no matter what time you’re online you’ll be able to speak to someone. Live chat is very popular nowadays since you don’t have to wait for an answer but can usually speak to someone within a few minutes and get everything sorted out.
The main downside to this operator’s customer support system is that it does not have an FAQs page online. This is usually a great place to go if you have a more general question or just want a bit more information. Without one, you are more likely to have to get in contact with a member of staff rather than being able to solve a problem yourself.
Inefficient customer service
After threatening a chargeback to my credit card of all the deposits I made on this site, I finally received my winnings after 34 DAYS. This is not a site where you can have fun because it’s simply not fun to be tangle up with their slow and inefficient customer service and false promises. I mean, seriously, 34 DAYS to get your winnings!!! I will never play on casino.com again. You have been warned.
If I could give a zero i would
If I could give a zero i would. It takes a long time to get a bonus in any game and if u ask for a goodwill bonus no matter how much u deposit they say there is nothing available and to check your offers which include 10 free spins at the lowest spin when you deposit $50. Not to mention how long it takes to get your funds if you happen to win.
They are stole my money
They are stole my money. they are scammers. don’t play with this casino
Licensed for frauds
Such sites should immediately be licensed for frauds, they won’t even let you play, but the thieves are trying to rob you !!!! SCAM SCAM SCAM BAG !!!
Love this great site
Love the following site. Always had easily payouts. Almost any troubles have always been fixed during first minutes
My experience has been really good
As someone who had seen the previous poor reviews I have to say that my experience has been really good. The documents were validated very swiftly and the withdrawal back to my bank account has been quicker than any other gaming site I have been on. The only issue I have had is with the website crashing on a couple of occasions over the weekend.
Its no proof waitings ,instant approved and always next day early at the morning i recieve in my bank account
Harmless along with fast
Because just about every internet casino along with port recreation their pertaining to luck. You’ll be able to reduce a great deal, but could also succeed the lot. If you are one of the successful ones, is essential, that your chosen income may come safe and sound along with rapidly
There are a lot of amazing things
There are a lot of amazing things about this casino. So far everything good, I think I will be staying at this casino for the foreseeable future.
Payout has been seamless
Over the past 2 months I have played I have won significant jackpots and the payout has been seamless. I truly enjoy playing this
This is the best online site
This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to accommodate to your needs every time. Keep up the awesome work!
Amazing games, everything works perfectly, just the wins should be more often and bigger, just kidding. Very happy with this casino, keep doing what you doing.
Great customer service
Fun exciting games with huge payouts, and great customer service!!
Great entertainment with excellent customer service. This Casino is the only casino that puts the players first. I Have been enjoying the exciting games for over four years, and It will continue to be my go to place for fun. It is free to play with gold coins or play with sweeps cash for a chance to win cash or gift cards. I recently choose the gift card option with my winnings. The gift card was sent instantly. I was very impressed!
Total rip off. Find another site.
By far, the worst online gambling site I have seen. I never even had a chance to try to withdraw winnings. Spent $300.00 and my biggest win was $6.80. They offer 50 bonus spins and I was super lucky and won 1.60. on them. Total rip off. Find another site.
The Verification Process is ridiculous
The Verification Process is ridiculous, I have submitted every document possible……still waiting….. My own fault I suppose I read the bad reviews but thought no I’d give them a chance. I’m verified on other well known sites should not be a problem……..there was my second lapse of judgement.
I will continue to try and get verified but after 2 weeks trying…I think we all know the answer.
Advice to anyone – run for the hills = steer well clear of this site.
I’m not happy !
Account closed after a withdrawal???? No live chat either I’m not happy !! Don’t not deposit on this site at all !!!! They don’t pay out after terra told me it was processed then shut my account down please don’t deposit they don’t pay out even if your account is verified!!!