Planet 7 Casino Reviews

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Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.

Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.

Customer Service

Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.

On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.


We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.

It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.


Of course, it’s always the video slots that take up most lobby space, but then again they are also the most popular among players. The fine selection of hot titles here includes Achilles, Caesar’s Empire, Count Spectacular, Derby Dollars, Dragon Orb, Dream Run, Eagle Shadow Fist, Eternal Love, Fantasy Mission Force, Gemtopia, Ghost Ship, Golden Lotus, Green Light, High Fashion, Megaquarium, Ninja Star, Ocean Oddities, Paydirt, Red Sands, Samba Sunset, Secret Symbol, Texan Tycoon, Triple Twister, and so many more!


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Planet 7 Casino
Horrible site

Horrible site, using all variety of tracking apps to ban you from betting!

ertantas57 - March 2, 2021
Planet 7 Casino
This company is beyond awful

This company is beyond awful. Is the process of depositing money and gambling easy….. absolutely. Is the process of withdrawing your money easy. Absolutely NOT.

joh12340ly - February 18, 2021
Planet 7 Casino
Worst experience ever

Worst experience ever, I have sent numerous emails to support chasing withdrawals and they do not even reply, the live chat is horrific, they take on average 8 mins to answer one question and blame te…. More

catedraru2 - December 31, 2020
Planet 7 Casino
Go elsewhere!!!

I said they will take your money but won’t give it back when you want to withdraw. Go elsewhere!!!

bohatecxj - December 19, 2020
Planet 7 Casino
Accomplish the many demands

Researching to other supplier connected with internet casino video game titles this blog meet every one of the wants.Rapid confirmation along with verification of private records

uyakhetha4j - September 24, 2020
Planet 7 Casino
Very best gambling house on the market

My partner and i however love playing it is really an incredibly extremely good site compared to others. Ideal internet casino out there i believe never had virtually any troubles rapidly payout.

carakac6 - September 7, 2020
Planet 7 Casino
I won free spins

Almost every game i have played i won free spins, some times good winnings.

mnaingiaqh - August 23, 2020
Planet 7 Casino
Fast withdraws and service.

Fast withdraws and service. Legitimation is done in no time at all. Thank you.

anatazar - August 12, 2020
Planet 7 Casino
Its fun

Its fun and you really do win cash!!!!

blogues0e - May 11, 2020
Planet 7 Casino
I like it

Its a very good Casino Site with a very good Service for those who need Help with something they dont understand and the pay out is also very fast thats why i like it to be here

nazimeksp - May 5, 2020
Planet 7 Casino
Your all the best.

I’ve been a VIP member with this casino for many years. The team members are fast to answer your question about anything. I love this casino for so many reasons it’s like the only casino you can hit t…. More

vedaadapoth73 - April 5, 2020
Planet 7 Casino
I am an extremely satisfied customer!!!

I love this Casino. The process of getting verified for pay outs was quick and easy. I have cashed out a few times and have never had an issue. Received payouts within 4 days. The customer service is …. More

filariozai5 - March 27, 2020
Planet 7 Casino
Fast and reliable!

Fast and reliable!

bodianro - March 18, 2020
Planet 7 Casino
This Casino is super user friendly

This Casino is super user friendly and the user experience is built for gamers. Nothing is hidden and its easy to find information whether it is about bonus terms or your own finances on the page. I h…. More

centuripewj - February 25, 2020
Planet 7 Casino
Disgusting company!

Disgusting company! Given a £1000 Handout bonus which on live chat I was told was legit and could withdraw, then 3 hours later it had disappeared from my account and said later on another chat it was…. More

paramolau7 - November 30, 2019
Planet 7 Casino
Rubbish don't waste your money

Logged into my account this morning a 1000 hand out bonus in there withdrew it though PayPal 3 hours later it cancelled told me it was an error even tho they have a promo stating people can with 1000 …. More

esperantelo - November 30, 2019
Planet 7 Casino
Terrible casino.

Terrible casino. I opted out of their marketing but they continue to email me. Their support is lacking as they only write you back if it is in regards to depositing but not regarding account issues o…. More

mincingl2 - August 8, 2019