Not replying to my emails! OMG this has to be the worst customer support I have ever seen! I have been trying to email here for a week about a withdrawal I HAVENT received but they have not replied ! …. More
A relatively new online casino, having launched in just 2013, LeoVegas Casino has risen quickly through the ranks. But is it as good as it seems? Has it risen to greatness because it is a good casino or is this new contender just a bit of a scam? Here we’ll find out with full LeoVegas review. It cannot be denied that this is a casino that goes above and beyond in terms of game choice, offering popular casino favourites from top gaming providers such as NetEnt, Microgaming, NextGen, IGT, Play’n Go plus another 34 developers.
Since it first gave its baby roar in 2013, LeoVegas Casino has become one of the biggest contenders in the online gambling market, with a great game selection including slots, table games and live casino. Their site very much reflects the LeoVegas lion – around which they are themed – as they deem themselves the King of Mobile. However, they are so much more than just a mobile casino.
Security and Regulation
LeoVegas is licensed and regulated by the Gambling Commission as well as The Malta Gaming Authority. It also holds licenses in Ireland and Denmark for Sportsbook. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 2048-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by third parties so you can rest assured that it is completely fair.
All the games provided by the casino are tested and certified by eCOGRA so you know that whilst you are spending your money at this casino, you are playing a game that has been ruled by a third party as completely fair. LeoVegas is a company that takes responsible gambling seriously and because of this, every employee is required to obtain certification in responsible gambling. This training has been designing with the cooperation of experts from Sustainable Interaction AB and includes guidelines on how to prevent gaming-related problems. It has also implemented tools such as setting deposit limits, loss limits, wagering limits, session limits, time alerts, gaming history, pausing your account, self-assessment and account closure. Its dedication has been recognised and they have been certified by Gambleaware, with links to Gamcare and Gamblers Anonymous.
LeoVegas has top marks for its customer support. It has staff that are professional, helpful, friendly and knowledgeable. Their responses are always quick and helpful. Like most other casinos its customer support can be accessed all day every day through email, national and international telephone hotlines and live chat. Support is always available, in different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises. Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally answered very quickly with thoughtful and helpful responses. You won’t be waiting for days to get a reply. The FAQ is also very helpful and you should probably look here before contacting the customer support. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. This is yet another area in which LeoVegas really excel.
Ive had a huge amount of luck, but I generally dread signing up to new casino sites because of all the hoops you have to jump through to withdraw. This took the stress right out of it.
As every casino and slot game its about luck. You can loose a lot, but also can win a lot. If you’re one of the lucky ones, you can be sure, that your money will come safe and fast
They offers many of its players constantly new promotions, fast deposits and withdrawals through a variety of payment methods. The support is available 24/7, always friendly and helpful.
I love this website the best game ever fast replies if there’s any problems going on this website has helped me a lot when I mostly need it helps me be stress I love it so much!!!
Love it very fair games, my goto place to get away for everyday doings
I put almost $2000 total played 20 times i try to win but all money i lose all all under control of them .you never can withdraw .They cheating with many many customers
Awful customer service and site. Do not trust them with your money!