(17 reviews)

Casino.com

Avg rating: 3.4

Overview

In its current format, Casino.com has been in operation since 2008 (it was a casino software website before the URL was sold). The casino is owned and operated by Mansion Gaming, a huge Asian corporation that has been in the land-based and online casino business for over 2 decades. While some of their other brands are focused on Asian players, they use Casino.com to attract a more global audience; this is not shocking given the URL is so easily searched.

Casino.com is licensed by both the Gibraltar Gaming Authority and the UK Gambling Commission. This allows the company to focus on bringing in players and tells a good story that the parent company has passed the due diligence necessary to be awarded these licenses.

Customer Support

Being a leading online gambling provider, Casino.com’s customer support is up to par with the highest standards in the gaming industry. It matters not whether you need detailed information, are looking for a solution of an ensuing problem or simply wish to comment on the quality of the casino’s service. Polite and competent support agents await players in need of assistance or information at all times, including on weekends and holidays.

There are several ways to reach the support staff. You can send an email with your query for example. A less time-consuming way to get an answer to your question is to call over the phone. Casino.com has set up many toll-free phone lines available to customers from different countries. The Casino’s customer support ranks high among players as they are assisted in their native languages.

Without any doubt, the easiest way to get in touch with a support representative is via the Live Chat service. As was the case with the phone, the Live Chat support is offered in a myriad of languages, so being fluent in English is not a necessary requirement in order to receive comprehensive assistance. What further adds to Casino.com’s merits is the fact the agents are expertly trained to deal with all sorts of issues.

Casino.com is a serious online casino, which operates fairly and transparently. Especially the payout conditions are documented in an exemplary manner. Unfortunately, this is very different at most online casinos. The bonus offer is not unattractive, but the play-through conditions could be better. The multilingual customer support has a good level and can be reached at any time via a free phone number. There are many positive factors, from the Gibraltar-license to the fast payouts for VIP-customers. All of these confirm my positive Casino.com Casino review and I can say that I rule out any Casino.com scam. I recommend Casino.com with good conscience.

Website: https://www.casino.com

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Reviews

Worse casino

One of the worse casino for new players. They took all my money and than blocked me forever because I asked them that your service cheated me.

Do not play on this site!

Do not play on this site! They will ask for all of this unnecessary id information and most people can’t get most of the required IDs. They will spend more time trying to find things you did to break their tos than to give you your winnings.

Lies and scams

Lies and scams you I wish I can post screen shots on here where they said you cannot deposit any money on their site yet I got another email stating total of my deposit on their site.

Avoid this casino site

Trying to get your money withdrawal is like getting blood out of a stone, withdrew threw PayPal which in my experience with other casino sites it’s usually processed within 2 hours! Live chat doesn’t work, no reply through email. Will definitely be telling all my gambling friends to avoid this casino site. Worst!!!

Fun experienced some great is victorious

Enjoyable had some great gains all the perks, cost will be a good process but worthwhile unless you intellect the wait

Verified my account with no issues

This is by far the best online casino I’ve played at. You get plenty of rewards and free spins. With no wagering requirements on them. And the weekend cash booster is a nice little extra you don’t miss. Verified my account with no issues.

Great casino

Great casino, fast payouts, prizes with no wagering requirements. I like weekend boosters and battles, and the jackpot wheel. Super fast E-wallet payments, less than 7 minutes.

There are a lot of amazing things

There are plenty of fantastic reasons for having the following casino. At this point all superior, I think I will be being at the following internet casino for that foreseeable future.

I won huge cash

It’s the best I have come across and it’s easy when you understand it… I won huge cash with the bonus and I withdraw it and it’s perfect.

Lot of offers

A great and fun casino with nice cash races and a lot of offers including free spin bonuses etc. The site is fun-looking and pretty easy to navigate and they have all the popular gaming brands available. Trustworthy and solid casino.

I received my payout today

I received my payout today it only took 4 days no complaints it is a fun casino site with good games I would recommend it to anyone wanting to have a little fun

This site is a great resource

This site is a great resource for everything online casinos. Their reviews are helpful and they keep the blog up to date. Definitely one of my go to resources for tips and news about online casinos.

This online casino has always been professional

This online casino has always been professional, and fast to respond to any questions that arise. I have referred several friends and families

I highly recommend this casino

I highly recommend this casino to anybody looking for fun and convenient gaming in the convenience of their own home or on-the-go please give it a chance before you brush it off with some of the more negative reviews all you have to do is follow the verification to the letter and there’s no problem also they’re there to help every step of the way

Casino.com is Fraud

Opened an account and deposited £10, went to log back in and my account was locked, with no explanation, tried online chat, waited 30 minutes in a queue, to be told that I needed to provide documents, I provided the documents, then waited another 3 days, no answer, had to wait again in online chat for another 30 minutes, to be told that one of the documents was blurry ( it wasn’t) then they emailed me, and after 7 emails over a week, I was verified, I then just wanted to withdraw my initial deposit, 5 days later and email stating that it can’t be withdrawn into my own bank account!!!!

Stay clear of this company!!!!

Stay clear of this company!!!!

Casino.com is so rigged

This site is so rigged put in over $300 in a period of 3 weeks and once you start winning it has a glitch and then it takes your money this site just takes and takes it will never let you win I suggest go to box 24 or 7reels or blackdiamond casino’s if you want a chance to take some money home its rigged and I tell people not to visit this site horrible customer service and just a horrible site and I tell you again they just take your money you will never win………..

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