Opened account deposit £1000 betting freely for 24 hours balance £1300 made withdrawal request then account locked despite numerous emails no acknowledgement and on live chat they say they are in the process of verifying (after 7 days) how long does it take to look at a passport / I would avoid at all costs whilst the website looks good the efficiency is poor and plenty other alternatives out there and just look at everyone else’s feedback wow if I’d seen that first !!!!