One of the worse casino for new players. They took all my money and than blocked me forever because I asked them that your service cheated me.
Waste of money.
Waste of money. First time on site, actually got some bonuses and did okay for a while. Ever since it is dead spin after dead spin. Not even a freaking bonus. WASTE OF MONEY. This site is an absolute scam!
They have not replied
Not replying to my emails! OMG this has to be the worst customer support I have ever seen! I have been trying to email here for a week about a withdrawal I HAVENT received but they have not replied ! Helppp
It’s been two weeks to verify my account every time they make excuses every time they ask for new documents. Now they block all my three accounts. And ask for proof of deposit that I give them but still don’t accepted and they have no reason why they don’t accept it. Absolutely scam they hold my more then £1000. Just stay away.
Shocking customer service
STAY AWAY…YOU deposit and they take 5 times more out your bank and do not answer emails. Stay away from any that use this..Shocking customer service
Worst customer service I’ve ever experienced. I sent 6 emails asking them to delete expired credit cards from my account and no action even though 2 emails said they would do it. Since you don’t control your own personal info on the site, you’re basically held hostage. Then I tried to make my first withdrawal and have been waiting a week for money to be returned to my Visa card. After requesting withdrawal, site asked for photos of my ID, which I sent even though my account is verified so why do I have to provide ID for each withdrawal?! No confirmation that money is on its way. I think it’s an identity theft site and big big scam. They take your money but don’t pay out. Stay away.
This is such a scam site
This is such a scam site. It looks to me they don’t have money for payouts, possibly going bankrupt. You have been warned.
Inefficient customer service
After threatening a chargeback to my credit card of all the deposits I made on this site, I finally received my winnings after 34 DAYS. This is not a site where you can have fun because it’s simply not fun to be tangle up with their slow and inefficient customer service and false promises. I mean, seriously, 34 DAYS to get your winnings!!! I will never play on casino.com again. You have been warned.
Very bad service
Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.
Horrible site, using all variety of tracking apps to ban you from betting!